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Locals Loyalty Card T&Cs

1. Membership & Eligibility

  • Eligibility: Membership is open strictly to local residents aged 18 years or over. Proof of local residence (such as a valid photo ID, utility bill, or council tax statement displaying a local postcode) may be requested upon enrollment or card collection.

  • Account Limit: Membership is personal, non-transferable, and limited to one (1) account per individual.

  • Card Ownership: The physical or digital loyalty card remains the property of the issuer.

2. Earning & Redeeming Discounts

  • Local Discount: Cardholders are entitled to [10%] off eligible full-priced purchases upon presenting a valid physical or digital card prior to transaction completion.

  • Exclusions: Discounts cannot be applied to:

    • Already discounted items or special promotional offers.

    • Gift card purchases or event bookings (unless explicitly stated).

    • Delivery or third-party service fees.

  • Non-Retroactive: Discounts cannot be applied retroactively to transactions already completed without the card being presented.

  • No Cash Value: Discounts and loyalty benefits hold no cash value and cannot be exchanged, transferred, or sold.

3. Card Usage & Restrictions

  • Personal Use Only: The discount is for the sole use of the named cardholder and cannot be shared with non-members, friends, or extended family members.

  • Loss or Damage: The business is not responsible for lost, stolen, or damaged cards. Replacement cards may be subject to a nominal administrative fee of [£2.00].

4. Card Modification & Termination

  • Program Changes: The business reserves the right to modify discount percentages, eligible items, or program terms at any time without prior written notice.

  • Cancellation by Business: The business reserves the right to cancel or revoke any individual membership immediately if misuse, fraud, or abusive behaviour toward staff or other customers is suspected.

  • Cancellation by Member: Members may opt out of the loyalty program at any time by returning their card.

5. Privacy & Data Protection

  • Personal information collected during registration will be processed in accordance with applicable data privacy regulations (e.g., UK GDPR / Data Protection Laws).

  • Data will be used solely for managing your membership account and sending program-related updates or promotions (if opted in). Data will never be sold or shared with third parties for marketing purposes.

6. Governing Law

  • These terms and conditions are governed by the laws of England and any disputes will be subject to the exclusive jurisdiction of the local courts.

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